May be 5 or 10 minutes long and after that time, even not changing any settings, the issue is resolved. I can surf as today without problem YouTube video or YouTube Music than after a while, randomly… never know the day and the week Kaspersky decide to broken for some minutes the issue start to exist. I’m using only Kaspersky, no other antivirus. The issue is present since I use Kaspersky I never touched Kaspersky network settings I’m not using any proxy or VPN even in the browser. → Are you using more than one antivirus software simultaneously? As I understand it, this problem occurs when there is more than one antivirus software installed on the machine. It’s all Kaspersky issue caused this need someone of the team take care about that or will stay unresolved. You get also errors if you update Thunderbird, Kaspersky will start to say that Windows traffic are not monitored. This is my opinion, considering editing Firefox tags is not a solution that I trust.ĭeactivating Kaspersky SSL check resolve the issue so, the issue is caused by Kaspersky. This issue is something caused by Kaspersky, once disabled the SSL control this issue simply is resolved but you have not SSL monitor from the Kaspersky security so disable is something I want to avoid.Īt the moment there is no solution for fix this.This topic has been flagged as replied with a reply that doesn’t help, on my opinion or, if resolve to me looks like a dangerous suggestion edit Firefox hidden tags related to SSL.(This even if I was reporting a bug, I get always this reply and ticket closed). The ticket support always sent to me a saved email reply where they say that support are not provided on the free version. I discussed this here and also alerted a Kaspersky forum member about this strong and frequent issue, that I had again today.Ĭontacting Kaspersky by ticket will be not helpful if you have not a paid plan, this is my experience on more ticket opened with them. To me looks like s Kaspersky that create issue, for me this is a BUG of the version 21.3.10.391 gĭeactivating Kaspersky certificate check resolve the issue than if you reactivate the monitor the issue will happen again some days or week. Editing tags that regards SSL can be, on my point of view, dangerous and… I truly believe the issue is not Firefox but Kaspersky. If you choose to edit Firefox tag, you should know deep every tag you edit what means and what can be the consequence. As Firefox say when you enter on about config, editing tag can be a risk. I don’t suggest to edit Firefox tags as the edit can create security issues if you don’t know what you are doing. Please provide as much information as possible such as operating system version, version of your Kaspersky product, when the issue started and other information. For this question, please contact Technical Support: My Kaspersky - Support Link If you are still unsuccessful in solving the issue, you can contact Kaspersky's technical support. → _downgrade_check (Mark false)Ĭlose the browser and try again to see if the problem has been solved. → (Put 3 in place of the value in this option) Paste the following commands one at a time and make the changes. In the URL bar of Mozilla Firefox, type “about:config” without the quotes. → Within that check “ Use Windows certificate repository” → Scroll down and check “ Check for secure traffic in Mozilla applications” → Have you made any recent changes to your Kaspersky network settings? → Do you use a VPN or proxy in the browser? → Did you install the Mozilla certificate on your computer? Once it’s completed, you can try to open the same webpage in Firefox and check if the message PR_END_OF_FILE_ERROR has been removed.That was bad, now I have to add every single SSL site to exclusions every time I open a page Then you need to wait until the process is finished. Step 3: In the confirmation prompt, click Refresh Firefox to confirm the operation. Step 2: In the pop-up window, find Give Firefox a tune up section and click Refresh Firefox button. Then select Help > Troubleshooting Information from the list. Step 1: In Firefox, click the action button on the top-right corner of the window. The easiest way to fix PR_END_OF_FILE_ERROR on Firefox is to refresh Firefox browsers. How to solve the problem? Here are some fixes. And it usually come with a code: PR_END_OF_FILE_ERROR. However, some of them report that they receive an error message “secure connection failed” while trying to open a webpage on Firefox. There are over half a billion users who are using this browser. Mozilla Firefox is a free and popular web browser. In this post, MiniTool offers some fixes and you can have a try. Are you bothered by PR_END_OF_FILE_ERROR on Mozilla Firefox? Are you wondering how to solve this problem? Don’t worry.
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